Shipping Policy

1. Order Processing: All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day. In case of any delay due to stock availability, high order volumes, or unforeseen circumstances, customers will be informed through email, phone, or WhatsApp.

2. Shipping Coverage: We currently ship across India. Shipping availability may vary for certain remote or restricted locations.

3. Shipping Charges: Shipping charges, if applicable, will be displayed at the time of checkout before payment. Free shipping may be offered on selected products, promotional campaigns, or minimum order values.

4. Delivery Timelines: Estimated delivery timelines are as follows:

  • Metro Cities: 2-5 business days
  • Other Cities & Towns: 4-8 business days
  • Remote Areas: 5-10 business days

Delivery timelines are approximate and may vary depending on courier operations, weather conditions, public holidays, or other external factors beyond our control.

5. Delivery Partners & Shipment Tracking: Orders will be shipped through one of our leading delivery partners such as Delhivery, DTDC, or other reputed courier service providers depending on the delivery location and service availability. Once the order is shipped, the tracking details and courier partner information will be communicated to the customer through email, SMS, or WhatsApp.

6. Failed Delivery Attempts: Courier partners may attempt delivery multiple times before returning the shipment. If delivery fails due to incorrect address, unavailable recipient, or unreachable contact number, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch of returned shipments.

7. Damaged, Missing, or Tampered Packages: Customers are requested to inspect the package at the time of delivery. If the package appears damaged, tampered with, or opened, customers should refuse delivery or immediately notify our customer support team. Any complaint regarding damaged, defective, incorrect, or missing items must be reported within 48 hours of delivery along with relevant photos or videos for verification.

8. Delayed Shipments: While we make every effort to deliver orders within the estimated timelines, delays may occur due to reasons including, but not limited to, natural calamities, government restrictions, transport disruptions, courier partner delays, festive season demand, unforeseen operational issues, weather conditions, strikes, lockdowns, or other circumstances beyond our reasonable control. We shall not be held liable for delays caused by circumstances beyond our reasonable control.

9. Incorrect Shipping Information: Customers are responsible for providing accurate and complete shipping details at the time of placing the order. We shall not be responsible for delays or non-delivery resulting from incorrect or incomplete address or contact information provided by the customer.

10. Contact Information: For any shipping-related queries or assistance, customers may contact us through: